5 Ways to Revolutionize Your CX Strategy with AI

By on August 21st, 2023
a man rating his customer experience online

Too many conversations about artificial intelligence assume a binary. Either the robots replace the people in a particular role or use case, or they don’t. This black-or-white thinking could be appropriate in limited applications. Machines and automation are replacing humans in various functions. This is particularly the case in the industrial economy, but it also continues to increase in the professional services world. Changes in the workforce will be inevitable…

9 Proven Practices for Increasing Organic Website Traffic

By on May 31st, 2023

In modern B2B marketing, a vibrant, engaging website isn’t just a bonus, it’s a necessity. A great website drives customer engagement, builds brand credibility, and can help foster a community around your products or services. But these benefits only come to light when your audience can easily find you in the crowded digital marketplace. And while paid ads and promotional partnerships are great ways to gain traction, organic website traffic…

5 Ways Marketing Managers Can Improve Team Efficiency

By on April 3rd, 2023
team efficiency

Marketers today have advantages that their predecessors wouldn’t have dreamed possible. Take real-time campaign tracking and monitoring, for instance. Marketing teams can see what’s happening live, enabling them to make instant adjustments. Yet marketing employees can’t take advantage of opportunities if their team efficiency is lacking. The cost of being inefficient in such a fast-paced environment is substantial. Slow response time can do more than just hurt initiatives like lead-generation…

3 Ways to Gain Visibility Into Your E-Commerce Marketing Performance

By on January 10th, 2023
gaining visbility into ecommerce marketing performance with these tips

The pandemic thrust digital marketing into the limelight. Marketers saw their budgets increase by nearly half in 2021. Many forecasted that 2022 would see even further growth, as well. Even for those looking to balance minimal spend for optimal returns, the magic marketing number stood at $8,000 per month (a sizable budget for many SMBs). With so much money pouring into the world of online marketing, it’s important for marketing…

How Demand Generation Marketing Can Speed Up Growth Campaigns

By on January 9th, 2023

When it comes to driving growth for your company, you can’t afford to overlook the value of demand generation marketing. With a comprehensive demand generation strategy, you can create interest in and desire for your products or services. As a result, you can scale faster and hit your quarterly and annual revenue goals. Before you embark on a full-scale demand generation initiative, you may need a refresher on how the…

Emerging Marketing Trends to Monitor in 2023

By on December 13th, 2022

If you asked 10 marketers to predict the emerging marketing trends for 2023, you’d get 10 different orders of priority. It’s equally likely that there would be at least a few trends that everyone would validate as being critical to the success of any marketing strategy. Many tried-and-true marketing tactics have begun to yield unimpressive results. The seismic shifts we saw in 2020 brought permanent changes to how we attract…

ITSMA Marketing Vision 2021: my Top 10 “Insanely Great” Ah Hah Moments for Marketing Leaders

By on November 16th, 2021

You know you have been involved with something or someone special for a long time when you cannot remember the date you first started working with a colleague or team, first attended an event, or became aware of key concepts that became “ah hah moments” or epiphanies. They become part of a collective memory that continually expands, and becomes intertwined with your expertise, skills, and relationships. For me that is…

Tired of Virtual Conferences? Here Are 5 Professional Development Resources for Marketers

By on November 10th, 2020

Marketers have spent most of the last year scrambling. No one had neat workshops or helpful guides prepared on how to rearrange a strategy to account for a global pandemic. Many development opportunities assumed participants could travel (or at least that they would not be forced to work from home indefinitely). Obviously, things turned out differently. With COVID-19 still hanging over our collective heads and no concrete end date in…

4 Best Time Management Tips for Busy Entrepreneurs

By on February 13th, 2019

Time management tips are the most sought-after advice for many entrepreneurs. As an entrepreneur, you wear all the hats. There is a constant demand of your time. Therefore, you need to be able to prioritize your schedule and ensure you’re working intelligently. To get your best and most important work done, you must make time for it. Here are some time management tips and tools to help you do just…